Terms & Conditions
Welcome to SDB Natural Oils & Pickles / Sri Durga Bhavani Flour & Oil Mill.
By purchasing our products, you agree to the following terms and conditions.
1. Product Quality
- All our oils, pickles, powders, spices, and ghee products are prepared using traditional methods with carefully selected ingredients.
- We maintain hygiene and quality standards during preparation and packaging.
- Since our products are homemade and natural, slight variations in color, texture, aroma, or taste may occur.
2. Storage Instructions
- Store oils, pickles, powders, and spices in a cool and dry place.
- Always use a dry spoon for pickles to maintain freshness.
- Keep products away from direct sunlight and moisture.
- Refrigeration is recommended after opening for longer shelf life.
3. Shelf Life
- Shelf life may vary depending on the product type and storage conditions.
- Customers are advised to consume products before the expiry period mentioned on the packaging.
4. Orders & Payments
- Orders will be confirmed only after successful payment.
- Prices may change without prior notice depending on raw material availability and market conditions.
- Customized or bulk orders may require advance payment.
5. Delivery Policy
- Delivery is available across selected locations.
- Delivery timelines may vary based on location and courier availability.
- Delays caused by courier services, weather conditions, or unforeseen situations are beyond our control.
6. Cancellation & Refund Policy
- Orders once processed or shipped cannot be cancelled.
- Refunds or replacements will be considered only in case of damaged or incorrect products.
- Customers must report issues within 24 hours of delivery with proper photos/videos as proof.
7. Allergy Disclaimer
- Some products may contain ingredients such as peanuts, sesame seeds, spices, or other natural allergens.
- Customers with allergies are advised to check ingredients before consumption.
8. Usage Disclaimer
- Health benefits mentioned for oils or products are based on traditional knowledge and general usage.
- These products are not intended to diagnose, treat, cure, or prevent any medical condition.
- Please consult a healthcare professional for medical advice.
9. Customer Responsibility
- Customers must provide correct address and contact details while placing orders.
- We are not responsible for delivery issues caused by incorrect information shared by the customer.
10. Rights Reserved
- SDB Natural Oils & Pickles reserves the right to update product details, pricing, packaging, and policies at any time without prior notice.
Contact Information
Sri Durga Bhavani Flour & Oil Mill
📍 Nerelamma Temple Beside, Main Road Pekeru,
Iragavaram Mandal – 534320, West Godavari, Andhra Pradesh
📞 Contact Numbers:
- 9392530492
- 6302013970
📷 Instagram:
@sdb_natural_oils_pickles
▶ YouTube:
SDB Natural Oils YouTube Channel
🚚 Delivery Available Across Locations