Privacy Policy
At SDB Natural Oils & Pickles / Sri Durga Bhavani Flour & Oil Mill, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard customer information.
1. Information We Collect
We may collect the following information from customers:
- Name
- Mobile number
- Delivery address
- Payment details (UPI/payment confirmation details)
- Order information
2. How We Use Your Information
Customer information is collected only for:
- Processing and confirming orders
- Delivery and customer support purposes
- Sharing order updates and delivery status
- Improving our products and services
3. Information Protection
- We take reasonable steps to protect customer information from unauthorized access, misuse, or disclosure.
- Customer details are used only for business-related communication.
4. Payment Information
- Payments are processed through secure payment methods such as UPI/PhonePe.
- We do not store customers’ banking passwords, OTPs, or confidential payment credentials.
5. Sharing of Information
- Customer information will not be sold, rented, or shared with third parties for marketing purposes.
- Information may only be shared with delivery partners when necessary for order fulfillment.
6. Product & Service Updates
- Customers may occasionally receive updates regarding new products, offers, or delivery information through phone or messaging services.
- Customers can request to stop promotional communication at any time.
7. Cookies & Online Platforms
- If customers interact with our social media pages or online platforms, those platforms may collect data according to their own privacy policies.
8. Data Accuracy
- Customers are responsible for providing accurate contact and delivery details.
- Incorrect information may result in delivery delays or failed deliveries.
9. Changes to Privacy Policy
- SDB Natural Oils & Pickles reserves the right to update or modify this Privacy Policy at any time without prior notice.
Contact Information
Sri Durga Bhavani Flour & Oil Mill
📍 Nerelamma Temple Beside, Main Road Pekeru,
Iragavaram Mandal – 534320, West Godavari, Andhra Pradesh
📞 Contact Numbers:
- 9392530492
- 6302013970
📷 Instagram:
@sdb_natural_oils_pickles
▶ YouTube:
SDB Natural Oils YouTube Channel
🚚 Delivery Available Across Locations